Privacy Policy

At Mills Electric Co, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your details when you visit our website (millselectricpros.com) and fill out our estimate request forms.

1. Information We Collect

When you request a free estimate or contact us through our website, we collect personal information that you voluntarily provide to us, including:

• Your Name
• Phone Number
• Email Address
• Your Service Address (if provided in your message)
• Details about your electrical project or repair needs

We also automatically collect technical metadata for security and spam prevention through Cloudflare services, such as your IP address, geographic location (country, region, city), and user-agent string.

2. How We Use Your Information

We use the information we collect solely for business purposes, including:

• Reviewing and preparing estimates for your electrical installations or repairs.
• Contacting you via phone, text, or email to discuss your service request.
• Responding to your inquiries.
• Preventing spam and fraudulent submissions through Cloudflare Turnstile verification.
• Maintaining records of customer leads in our secure D1 database.

We do not sell, rent, or trade your personal information to third parties.

3. Third-Party Services

We utilize third-party integrations to enhance our website functionality and security:

• Cloudflare Turnstile: We use Turnstile to verify that form submissions are made by real people and to block spam. Turnstile collects API telemetry and device information to assess risk, in accordance with Cloudflare's privacy policies.
• Analytics (GTM/GA4): If enabled, Google Analytics/Google Tag Manager may collect anonymized traffic data to help us understand website performance.

4. Data Security & Retention

We implement industry-standard security measures (including secure SSL transmission and database encryption) to protect your personal data from unauthorized access or disclosure. We retain customer lead submissions only as long as necessary to provide service, fulfill our warranty obligations, or comply with legal requirements.

5. Your Rights

You have the right to request access to the personal information we hold about you, request corrections, or ask that we delete your details from our records. To make a request, please contact us using the information below.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us: